Talk to a person.
Questions before you buy, help with a plan, billing, refunds, privacy requests. One inbox, read by the people who build the tool. Write in English or Hindi.
- Phone
- +91 88497 82332
- Hours
- Monday to Saturday, 10:00 to 18:00 IST
- Registered address
- Tech Samrajya
International Finance Centre, 510, VIP Road, Vesu, Surat, Gujarat 395007 - Phone
- +91 88497 82332
Monday to Saturday, 10:00 to 18:00 IST. - Billing and refunds
- Same inbox. Include the transaction reference from your My Plans page. The refund policy says what qualifies and how long it takes.
- Privacy requests
- A copy of your data, a correction, or deletion of your account: write with “Privacy request” in the subject. Times are in the privacy policy.
- Prefer email?
- support@thevastutool.com reaches the same people.
Where we are
Open in Google MapsFaster than waiting for a reply
Before you buy
What a plan includes, what happens when it ends, refunds, payment methods. Most answers are already written down.
Pricing and the questions people askHelp with the tool
Tracing, North and scale, the three views, floors, restore points, reports and share links, step by step.
Read the docsSomething went wrong
Tell us the project name and what you were doing when it happened. A screenshot helps. We look at every report.
See what changed recentlyWhat to expect
The refund policy and the privacy policy set the times; this is the short version.
- Reply time
- Within two working days, by email, from a person on the team.
- Billing
- Include the transaction reference from your My Plans page so we can find the payment at once.
- Refunds
- Write within the refund window with the reference; the policy says what qualifies and how long the return takes.
- Privacy requests
- Put “Privacy request” in the subject. A copy of your data, a correction or a deletion, within the times set out in the policy.